Curbside Service Info and Request Form

New Hours! The library now offers Curbside Service Tuesdays and Fridays, 1 to 6, and Saturdays 10 to 1.

Here’s what to do:

  • You will be able to request only materials that are in the Buckland catalog. (You can limit your search to Buckland by using the dropdown menu in the catalog.)
  • Fill in the request form below:
    Please include the title, author and material type of the item(s) you are requesting
    You should receive a confirmation email.
  • Your request must include: TITLE, AUTHOR, MATERIAL TYPE (DVD, BOOK, AUDIO, CD), YOUR NAME, YOUR CONTACT INFO. Bonus points for including your LIBRARY CARD NUMBER!
  • We will put your item(s) in a paper bag outside the main entrance with your last name and first initial on it.
  • We will arrange a pickup time with you. We will be in the library to fill requests on Tuesdays and Friday afternoons from 1 to 6 and Saturdays from 10 to 1. If those times don’t work for you, let us know and we will do our best to accommodate you.
  • If you know anyone who does not have access to the internet, please have them call us at 413-625-9412. We will do everything we can to get materials to them.
  • If you are looking for something that’s not in the catalog, let us know that, too. You never know!

RETURNS

We are now accepting all returns any time.

All returns will be quarantined for 72 hours before they are checked in. That means your returns will still show up as checked out on your record. We plan to check in Tuesday returns on Friday, and Friday and Saturday returns on Tuesday.

HOLDS AND DELIVERY

Statewide delivery will be starting up soon. They will be picking up and delivering items that have been waiting since the shutdown began before they start filling new holds. It may take a few weeks before delivery is running smoothly. We’ll keep you posted!